iScope360

iScope Technologies LLC — Terms of Service

Effective Date: May 16, 2026
Last Updated: May 18, 2026

1. Agreement to These Terms

These Terms of Service ("Terms") form a binding agreement between you and iScope Technologies LLC, a Delaware limited liability company registered to do business in Ohio ("iScope," "we," "us," or "our"). They govern your access to and use of the iScope mobile application and our website at iscope360.com (collectively, the "Platform").

By creating an account, accessing, or using the Platform, you agree to these Terms and our Privacy Policy, which is incorporated by reference.

IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE PLATFORM.

1.1 Important Provisions

2. Eligibility

You must be at least 18 years of age to use the Platform. You represent that:

3. Description of the Platform

iScope is a structured online marketplace connecting property owners ("Customers") with credentialed home-services providers ("Contractors") for home improvement, repair, and maintenance Projects.

3.1 What Customers Can Do

3.2 What Contractors Can Do

3.3 Platform Architecture

3.4 What iScope Is Not

iScope does not perform construction, painting, drywall work, or other physical services. iScope is not the Contractor and is not a party to the Customer-Contractor Project agreement. iScope facilitates the marketplace and processes payment timing.

4. User Accounts

4.1 Account Registration

You agree to:

Accounts are created only through the iOS app. The website does not support account creation.

4.2 Authentication and Security

iScope requires multi-factor authentication (MFA) for all accounts. You may choose your MFA method at signup: authenticator app, SMS, or email.

If you choose SMS as your MFA method:
- Standard message and data rates may apply
- You may reply STOP to opt out of SMS at any time
- You may change your MFA method in account settings

You may optionally enable biometric authentication (Face ID or Touch ID) for sign-in. Biometric data is processed entirely on your device by Apple's Secure Enclave; iScope does not receive or store biometric information.

4.3 Account Authority

You may create only one account. You may not share credentials.

4.4 Account Deletion

You may delete your account at any time:

Account deletion handling is described in our Privacy Policy.

5. Property Registration and Authority

5.1 Authority to Register

When you register a property, you represent that you are:

iScope may verify your authority by comparing your registered name to public property records (county assessor data). You acknowledge that this verification process is not a substitute for your legal authority and does not relieve you of responsibility for representing authority truthfully.

5.2 Property Records Persistence

Property records may be associated with the property address indefinitely as part of a long-term documentation system. Handling of property records following deletion requests is described in our Privacy Policy.

6. User-Generated Content and License

6.1 Content You Provide

You may upload photographs, videos, documents, notes, scans, recordings, and other content ("User Content"). You retain ownership of your User Content.

6.2 License You Grant to iScope

By uploading User Content, you grant iScope a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, sublicensable license to:

6.3 Representations About Your Content

You represent that:

6.4 Photos Capturing Other People

Photos of your home may capture other individuals. You are responsible for:

6.5 Content Removal

iScope may review, refuse, or remove User Content that violates these Terms or applicable law.

7. AI-Assisted Features and Outputs

7.1 AI Features Disclosure

The Platform uses artificial intelligence to support scoping, documentation, image analysis, voice interaction, and project workflows. By using AI features, you authorize the sending of your User Content to third-party AI providers as described in our Privacy Policy.

7.2 AI-Generated Content

The Platform may generate content using AI, including draft scopes of work, draft RFPs, surface area estimates, and identification of obstructions and fixtures.

AI-generated content may be inaccurate, incomplete, outdated, or unsuitable for your situation.

7.3 Your Responsibility to Verify

You are responsible for reviewing all AI-generated content before relying on it for any purpose. AI-generated content is a starting point, not professional advice.

7.4 Attestation in RFPs

When you generate an RFP, you may be asked to attest to property conditions (age of structure, presence of obstructions, known damage). By signing or authorizing the RFP, you confirm the attestations are accurate to the best of your knowledge.

iScope does not independently verify your attestations.

7.5 Lead-Safe Work Practices for Pre-1978 Properties

For properties built before 1978, iScope automatically adds lead-safe work practice requirements to your RFP, consistent with the EPA Lead Renovation, Repair, and Painting Rule (40 CFR Part 745). This is a precautionary measure based on your attestation and is not a substitute for an EPA-certified lead inspection.

7.6 No Professional Advice

The Platform does not provide engineering, construction, legal, financial, insurance, or building-code-compliance advice.

8. Acceptable Use

You agree not to:

Violation may result in suspension or termination.

9. Payments

iScope v1 is free with no payments.

When iScope introduces paid features in the future, payments will be processed by third-party providers (Stripe and/or Square). This section becomes active when paid features launch; until then, no payment terms apply.

Our Refund and Payment Dispute Policy is published as a future-active document and applies when payments are introduced.

10. Independent Contractors (Future Marketplace Provisions)

iScope v1 is for homeowner use. Contractor accounts and marketplace features will be added in future versions. When they launch, the following will apply:

These provisions are included for transparency about iScope's planned direction and do not apply at v1.

11. Intellectual Property

11.1 Our Intellectual Property

The Platform, including software, design, text, graphics, logos, and trademarks, is owned by iScope or our licensors.

You may not reproduce, modify, distribute, or commercially exploit the Platform except as expressly permitted.

11.2 License to You

iScope grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to use the Platform for personal, non-commercial use.

11.3 Trademarks

"iScope" and the iScope logo are trademarks of iScope Technologies LLC.

11.4 DMCA Copyright Policy

We respect intellectual property rights. To file a DMCA takedown notice:

iScope DMCA Designated Agent
Jason S. Clarke
iScope Technologies LLC
8 The Green, Suite B
Dover, Delaware 19901
Email: Info@iscope360.com (subject line: "DMCA Notice")

A valid DMCA notice must include the elements required by 17 U.S.C. § 512(c)(3):

  1. A physical or electronic signature of the rights owner or authorized agent
  2. Identification of the copyrighted work claimed to be infringed
  3. Identification of the allegedly infringing material and its Platform location
  4. Your contact information
  5. A statement of good faith belief that the use is not authorized
  6. A statement, under penalty of perjury, that the information is accurate and that you are authorized to act on behalf of the rights owner

Submission of materially false DMCA notices may result in liability under 17 U.S.C. § 512(f).

Repeat infringers will have their accounts terminated.

12. Privacy

Your use of the Platform is governed by our Privacy Policy.

13. Modifications

13.1 Platform Changes

We may modify, suspend, or discontinue any part of the Platform at any time.

13.2 Changes to These Terms

When we make material changes, we will post updated Terms with a new "Last Updated" date, send email notification, and display in-Platform notice. Continued use constitutes acceptance.

14. Termination

14.1 By You

You may close your account at any time as described in Section 4.4.

14.2 By iScope

We may suspend or terminate your account if you violate these Terms, if your account is associated with fraudulent or illegal activity, if required by law, or if we discontinue the Platform.

14.3 Effect

Upon termination, your right to access the Platform ends. Provisions that by their nature should survive will survive. Property records may persist as described in our Privacy Policy.

15. Disclaimers of Warranties

THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ISCOPE AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, AND LICENSORS DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING:

THE PLATFORM IS A DOCUMENTATION AND SCOPING TOOL. IT IS NOT A SUBSTITUTE FOR PROFESSIONAL INSPECTION, ENGINEERING ASSESSMENT, OR THE JUDGMENT OF QUALIFIED CONTRACTORS.

16. Limitation of Liability

16.1 Excluded Damages

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ISCOPE, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY:

16.2 Cap on Direct Damages

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ISCOPE'S TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100).

(Because the Platform is free at v1, no fees-paid alternative applies.)

16.3 Exceptions Required by Law

The limitations do not apply to:

16.4 Allocation of Risk

The limitations of liability reflect the allocation of risk. The Platform's free pricing reflects this allocation. The limitations apply even if any limited remedy fails of its essential purpose.

17. Indemnification

You agree to indemnify, defend, and hold harmless iScope and its agents from claims, liabilities, damages, losses, costs, and expenses arising from:

18. Arbitration and Dispute Resolution

18.1 Informal Resolution

Before initiating arbitration, the parties will attempt to resolve disputes informally. Send written notice to:

iScope Technologies LLC
Attention: Legal — Dispute Notice
8 The Green, Suite B
Dover, Delaware 19901
Email: Info@iscope360.com (subject line: "Dispute Notice")

The parties will negotiate in good faith for at least sixty (60) days before either party initiates arbitration.

18.2 Binding Arbitration

If not resolved informally, disputes shall be resolved exclusively through final and binding arbitration, administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.

18.3 Location

Arbitration shall be conducted in Wilmington, Delaware, or, at your election if you reside in the United States, in the federal judicial district in which you reside. Video conference is permitted where allowed by AAA rules.

18.4 Class Action Waiver

YOU AND ISCOPE AGREE THAT EACH MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION.

18.5 Exceptions

Claims for injunctive relief regarding intellectual property, small claims court matters, and claims that applicable law prohibits from being arbitrated are not subject to this Section.

18.6 Costs

AAA fees are allocated per AAA's Consumer Arbitration Rules.

18.7 Right to Opt Out

You may opt out of arbitration by sending written notice within thirty (30) days of first accepting these Terms.

18.8 Survival

This Section survives termination.

18.9 Severability

If any portion is unenforceable, that portion is severed; if the class action waiver is unenforceable, the entirety of Section 18 is void.

19. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to its conflict of laws principles, except where preempted by federal law (including the Federal Arbitration Act).

Any judicial proceeding permitted under these Terms shall be brought exclusively in the state or federal courts located in New Castle County, Delaware.

20. Customer Support

iScope aims to respond to customer support inquiries within 5 business days of receipt.

Contact: Info@iscope360.com

This response timeframe is a target and does not constitute a guarantee of any specific outcome.

21. Notices

21.1 To You

We may provide notices by email to the account address, in-app notification, or posting on the Platform. You are responsible for keeping your email current.

21.2 To iScope

iScope Technologies LLC
8 The Green, Suite B
Dover, Delaware 19901
Email: Info@iscope360.com

22. Geographic Restriction

The Platform is offered only in the United States. We implement technical measures including geo-IP filtering and App Store territory restrictions to prevent access from outside the United States.

You represent that you are accessing the Platform from within the United States. If you are located outside the United States, do not use the Platform.

23. Miscellaneous

23.1 Entire Agreement

These Terms, together with our Privacy Policy and other expressly incorporated documents, constitute the entire agreement.

23.2 Severability

If any provision is invalid, the remaining provisions remain in effect.

23.3 No Waiver

Our failure to enforce any provision is not a waiver.

23.4 Assignment

You may not assign these Terms without our consent. iScope may assign without restriction.

23.5 Force Majeure

iScope is not liable for failure caused by events beyond our reasonable control.

23.6 Relationship

These Terms do not create an agency, partnership, joint venture, or employment relationship.

23.7 Third-Party Beneficiaries

These Terms confer no rights on third parties except as expressly stated in Section 23.10.

23.8 Electronic Communications

You consent to receive electronic communications from iScope.

23.9 Marketing Communications

You may opt out of marketing communications at any time by clicking the unsubscribe link, contacting Info@iscope360.com, or adjusting account settings. iScope honors opt-outs within 10 business days per CAN-SPAM.

23.10 Apple App Store Additional Terms

If you access the Platform through Apple's App Store:

24. Contact

iScope Technologies LLC
8 The Green, Suite B
Dover, Delaware 19901
Email: Info@iscope360.com