Accessibility Statement

This Accessibility document describes iScope Technologies LLC's ("iScope") commitment to making the iScope platform accessible to people with disabilities. It supplements R.1 Anti-Discrimination and applicable accessibility law.

1. COMMITMENT

iScope is committed to providing a Platform that is accessible to people with disabilities, in compliance with applicable accessibility law and best practices.

We strive to ensure that our digital products — the iScope web application and mobile applications — are usable by people with a wide range of disabilities, including visual, auditory, motor, and cognitive disabilities.

2. APPLICABLE LAW

2.1 Americans with Disabilities Act. The Americans with Disabilities Act ("ADA"), Title III, applies to places of "public accommodation." Federal courts have increasingly recognized that websites and mobile applications offering goods and services to the public are subject to ADA Title III, particularly where there is a nexus to physical places of public accommodation or where the service itself is broadly public-facing.

iScope's Platform is broadly public-facing and operates as a marketplace for home services. iScope's accessibility approach is designed to support ADA Title III compliance.

2.2 State and Local Accessibility Laws. Many states and localities have laws extending accessibility obligations beyond federal ADA, including:

• California — Unruh Civil Rights Act, California Disabled Persons Act, plus state-specific construction standards;

• New York — Human Rights Law, NYC Human Rights Law;

• Massachusetts, Florida, and others with similar protections.

iScope complies with applicable state and local accessibility laws.

2.3 Section 508. For government users where applicable, Section 508 of the Rehabilitation Act may apply.

3. STANDARD: WCAG 2.1 AA

3.1 Target Standard. iScope targets compliance with the Web Content Accessibility Guidelines ("WCAG") 2.1, Level AA, published by the World Wide Web Consortium (W3C). This is a widely recognized standard for accessible web and digital content.

3.2 Conformance. iScope strives for conformance with WCAG 2.1 AA. Specific success criteria addressed include:

• Perceivable — text alternatives, adaptable content, distinguishable content;

• Operable — keyboard accessibility, sufficient time, accessible navigation;

• Understandable — readable, predictable, input assistance;

• Robust — compatible with assistive technologies.

3.3 Continuous Improvement. Accessibility is an ongoing process. iScope continuously works to improve accessibility through:

• accessibility-conscious design;

• accessibility testing (automated and manual);

• feedback from users with disabilities;

• updates as accessibility standards evolve.

4. ACCESSIBLE PLATFORM FEATURES

4.1 Visual Accessibility.

• Text alternatives for images;
• Sufficient color contrast;
• Resizable text;
• Compatibility with screen readers (e.g., JAWS, NVDA, VoiceOver);
• Captions for videos in onboarding and help materials.

4.2 Auditory Accessibility.

• Captions and transcripts for video and audio content;
• Visual indicators for audio cues;
• Text alternatives to voice features.

4.3 Motor Accessibility.

• Keyboard accessibility (Platform navigable without mouse);
• Touch target sizing on mobile;
• Voice input alternatives where supported by device;
• Tolerant of imprecise input.

4.4 Cognitive Accessibility.

• Plain language where feasible;
• Consistent navigation;
• Clear feedback on actions;
• Help text and tooltips;
• Error prevention and recovery.

5. SPECIFIC FEATURES FOR ASSISTIVE TECHNOLOGY

5.1 Screen Reader Compatibility. The Platform's web application and mobile applications are designed to be compatible with major screen readers including:

• JAWS (Windows);
• NVDA (Windows);
• VoiceOver (macOS, iOS);
• TalkBack (Android).

5.2 Voice Control. The mobile applications support device-level voice control features (e.g., iOS Voice Control, Android Voice Access) for navigation and interaction.

5.3 Keyboard Navigation. All Platform functions on the web application are accessible via keyboard. Tab order is logical; focus indicators are visible.

5.4 High Contrast / Dark Mode. Display options support high-contrast and dark-mode preferences from the operating system or browser.

6. CONTRACTOR ACCESSIBILITY ACCOMMODATIONS

Contractors have accessibility responsibilities under R.1 Section 5:

6.1 Service Animal Access. Per the ADA, service animals (and in some jurisdictions, support animals) must be permitted by Contractors during Project work.

6.2 Communication Accommodations. Contractors will reasonably accommodate Customer communication needs (e.g., text-based communication for hearing-impaired Customers, oral communication for sight-impaired Customers).

6.3 Property Access Accommodations. Contractors will adjust work practices to accommodate Customer's disability-related needs (e.g., scheduling around medical needs, alternative entry arrangements, low-sensory work practices for sensory-sensitive Customers).

6.4 Hiring of Personnel. Contractors are reminded of their obligations under federal and state law regarding their own employment of persons with disabilities (ADA Title I and analogues).

7. ASSISTANCE FROM ISCOPE

7.1 Help Resources. iScope provides help materials including:

• accessibility-conscious onboarding;

• tutorials with closed captions and transcripts;

• text-based help articles;

• phone support (with TTY relay where appropriate).

7.2 Direct Assistance. Users with accessibility needs can request direct assistance:

• for accessibility issues with the Platform;

• for reasonable accommodations to use Platform features;

• for alternative-format documents.

Email: accessibility@iscope360.com

7.3 Response Time. iScope strives to respond to accessibility requests within two (2) business days.

8. KNOWN LIMITATIONS

iScope acknowledges that accessibility is an ongoing pursuit and that the Platform may have some accessibility limitations at any given time. Where you encounter an accessibility issue:

• report it to accessibility@iscope360.com;

• iScope will investigate and address with appropriate priority;

• workarounds may be available pending fixes.

We particularly welcome feedback from people who use assistive technologies, as their experience helps us improve.

9. THIRD-PARTY CONTENT

The Platform may include third-party content (e.g., Contractor-uploaded photos, Customer-uploaded documents). iScope's accessibility commitments apply to the Platform's own features; the accessibility of user-uploaded content depends on the uploader. Where third-party content is inaccessible, iScope:

• encourages uploaders to provide accessible alternatives (e.g., alt text for photos);

• provides tools where feasible for users to request accessible alternatives;

• does not warrant the accessibility of third-party content.

10. FEEDBACK AND CONTINUOUS IMPROVEMENT

iScope welcomes accessibility feedback. Channels:

• accessibility@iscope360.com — primary contact;

• In-app feedback — accessibility issue reporting;

• User Advisory — iScope occasionally engages users with disabilities to provide input on accessibility.

11. REVIEW AND UPDATES

iScope reviews and updates its accessibility approach periodically:

• accessibility audits (internal and, where appropriate, third-party);

• responses to user feedback;

• updates to comply with evolving standards and law;

• improvements in technology that enable better accessibility.

12. CONTACT

For accessibility issues, accommodation requests, or feedback:

Email: accessibility@iscope360.com

Phone: [Available during business hours; TTY relay services accepted]

Mail:

iScope Technologies LLC
Attn: Accessibility
8 The Green, Suite B
Dover, Delaware 19901

VERSION HISTORY

CROSS-REFERENCES

Effective: April 29, 2026
Contact: Info@iscope360.com
Source policy: iScope Technologies LLC Corporate Book