iScope Technologies LLC — Account Deletion Procedure

This document defines iScope's account deletion procedure for v1. It covers the in-app deletion flow (Apple requirement) and the web-based deletion request page (best practice).

Delete Your iScope360 Account

You have the right to delete your iScope account and the personal information associated with it. This page explains how.

How to Delete Your Account

Option 1: In the iScope iOS App

1. Open the iScope app
2. Tap Settings (gear icon)
3. Tap Account
4. Tap Delete My Account
5. Confirm by entering your account email
6. Tap Delete Permanently

Your account will be marked for deletion immediately. Your access to the Platform will end. Data deletion will be completed within 90 days, subject to the data retention exceptions described below.

Option 2: Submit a Request by Email

If you cannot access the app, email Info@iscope360.com with:

• Subject line: "Account Deletion Request"
• The email address associated with your iScope account
• Your full name as registered with iScope

We will verify your identity and confirm your request by responding to your account's registered email address. We will complete deletion within 30 days of verification.

What Will Be Deleted

When your account is deleted, the following will be permanently removed from our systems:

• Your account profile (name, email, phone, password)
• Your authentication credentials
• Your MFA configuration (including any phone number used for SMS MFA)
• Your saved preferences
• Personal communications associated with your account
• Voice transcriptions associated with your account
• Marketing consent records (your opt-out preference will be honored even after deletion)

Note: Voice audio recordings are already deleted from our systems immediately after transcription.

What May Be Retained

The following may be retained as part of iScope's long-term property documentation system or to comply with legal obligations:

• Property records associated with addresses you registered. Personal identifiers will be removed; the de-identified property documentation may remain.
• Photographs, scans, and inspection records associated with property records. Personal identifiers will be redacted where they appear.
• Audit logs related to your account activity, retained for up to 12 months.

For details, see our Privacy Policy at iscope360.com/legal/privacy, Sections 6 and 8.

Effect of Deletion

• Your right to access the Platform ends immediately
• You will no longer receive Platform communications
• You may not recover any data you wished to keep — we recommend exporting your data before requesting deletion

Export Your Data First

Before deleting your account, you may export a copy of your personal data. To request a data export:

Email Info@iscope360.com with subject line "Data Export Request".

We will provide your data in a portable format within 45 days.

Questions

iScope Technologies LLC
8 The Green, Suite B
Dover, Delaware 19901
Email: Info@iscope360.com